Shipping policy
Shipping Policy
Last Updated: August 18, 2026
At Mini Recorder, we carefully prepare and check every order before it is shipped. This Shipping Policy explains where we deliver, how orders are processed, estimated delivery times, and what to expect after placing an order.
1. Where We Ship
We currently ship orders to the following countries:
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United States
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United Kingdom
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Canada
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Australia
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New Zealand
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Ireland
We currently do not ship to countries outside this list. Shipping availability may be expanded in the future.
2. Order Processing
Orders are normally processed within 1–3 business days, Monday through Friday.
Orders placed after our daily order cut-off time, on weekends, or on public holidays will be processed beginning on the next available business day.
Processing time refers to the time required to verify, prepare, pack, and dispatch your order. It does not include transit time.
3. Order Cut-Off Time
Our current daily order cut-off time is:
3:00 PM Eastern Time (ET), Monday–Friday
Orders received after 3:00 PM ET will generally be processed on the next business day.
4. Estimated Delivery Time
For destinations listed above, our current estimated delivery timeframe is:
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Order processing: 1–3 business days
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Estimated transit: 5–7 business days
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Estimated total time: 6–10 business days
Delivery estimates are provided for guidance and are not guaranteed delivery dates.
Transit time begins after your order has been dispatched and handed to the shipping carrier.
Actual delivery times may vary because of factors outside our control, including carrier delays, severe weather, customs processing, public holidays, incorrect or incomplete delivery information, or other unforeseen circumstances.
5. Shipping Cost
We currently offer free standard shipping on orders delivered to the countries listed in Section 1 of this policy.
There is no additional standard shipping charge for eligible orders.
Any optional expedited shipping service or other shipping upgrade, if offered at checkout, will be clearly displayed before you complete your purchase.
6. Shipping Carriers
Depending on the destination, package, and available shipping service, orders may be delivered through carriers such as:
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USPS
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UPS
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FedEx
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DHL
The carrier used for an individual order may vary.
Where tracking is available, the applicable tracking information will be provided to the customer after the order has been dispatched.
7. Order Tracking
After your order has been dispatched, we will send a shipping confirmation email containing the available tracking information.
You can also use our Track Your Order page to check the status of your shipment.
If tracking information does not appear immediately after dispatch, please allow some time for the carrier's system to update.
8. Customs, Duties, and Import Charges
Orders shipped outside the United States may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
These charges are determined by the relevant customs authority and are not included in our product or standard shipping price unless expressly stated at checkout.
Any applicable customs duties, taxes, or import-related charges are the responsibility of the recipient.
Mini Recorder does not control the amount or timing of customs charges imposed by the destination country.
9. Delayed Deliveries
We provide estimated delivery times to help customers understand when an order is expected to arrive.
Occasionally, shipments may be delayed because of carrier disruptions, weather, customs processing, public holidays, or other circumstances beyond our control.
If your tracking information has not updated for an extended period or your order is significantly outside the estimated delivery timeframe, please contact us at:
We will review the available tracking information and, where appropriate, assist you in contacting or following up with the shipping carrier.
10. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete delivery information at checkout.
Please carefully review your:
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Full name
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Street address
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Apartment, suite, or unit number, where applicable
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City
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State or region
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Postal/ZIP code
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Country
If an order is returned to us because the shipping information provided by the customer was incorrect or incomplete, we will contact the customer regarding the available options.
Additional shipping charges may apply if the customer requests that the order be reshipped.
We will not charge an additional shipping fee without informing the customer beforehand.
11. Address Changes
If you need to change your shipping address after placing an order, contact us as soon as possible at:
We will make reasonable efforts to accommodate an address-change request before the order is processed.
However, we cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.
12. Order Cancellations
Customers may request cancellation within 24 hours of placing an order, provided that the order has not already been processed or dispatched.
Cancellation requests should be sent to:
Once an order has been processed or dispatched, cancellation may no longer be possible.
For information about returns and refunds after an order has been processed or delivered, please review our Return & Refund Policy.
13. Damaged, Incorrect, or Missing Orders
If your order arrives damaged, contains an incorrect item, or appears to be missing an item, please contact us as soon as reasonably possible after delivery.
To help us investigate the issue, please provide:
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Your order number
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A description of the problem
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Photographs of the product and packaging, where applicable
Our customer support team will review the information provided and explain the appropriate next steps.
If a package is shown by the carrier as delivered but you cannot locate it, please contact us so that we can review the available tracking information and advise you on the next steps.
14. Delivery Estimates and Liability
Our delivery timeframes are estimates rather than guaranteed delivery dates.
Mini Recorder is not responsible for delays caused by circumstances outside our reasonable control, including carrier disruptions, customs delays, severe weather, natural disasters, public holidays, or incorrect delivery information supplied by the customer.
This does not affect any rights you may have under applicable consumer protection laws.
15. Contact Information
Trade Name: Mini Recorder
Email: support@mini-recorder.com
Phone: +1 829 780 7453
Business Address: 1470 West Street, Wilson, WY 83014, USA
Business Hours: Monday–Friday, 7:00 AM–3:00 PM ET
We aim to respond to customer inquiries within 24 business hours, Monday through Friday.
Messages received outside our business hours, on weekends, or on public holidays will generally be answered on the next available business day.
16. Related Policies
For additional information, please review:
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Return & Refund Policy
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Terms of Service
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Privacy Policy
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Payment Policy
Our policies are intended to provide customers with clear information about ordering from Mini Recorder and the services we provide.