Frequently asked questions

What exactly is it?

A compact digital audio recorder, 0.23 × 1.2 × 2 inches and 21 grams. It records to WAV through a built-in double magnetic microphone, and plays back WMA, WAV, MP3 and OGG files. It connects to a computer over USB 2.0 High Speed.

How much can it record?

It has 32GB of onboard memory, which holds roughly 376 hours of audio. Recording is sampled at 48KHz with an 80db noise-signal ratio.

How long does the battery last?

The 200mAh lithium battery gives approximately 50 hours of continuous recording, around 30 hours of playback, and up to 180 days on standby.

What does “voice activated” mean?

The recorder can start capturing when it detects sound and pause when the room goes quiet, rather than running continuously. This saves both battery and storage on long sessions.

Do I need any software?

No. It appears as a standard USB storage device when connected, so you can drag files off it in the same way you would from a memory stick.

What does it come with?

The recorder, its USB cable, and documentation, boxed and padded.

Can you tell me more before I buy?

Yes. Email us and we will answer anything the listing does not cover. We would rather spend ten minutes on that than process a return.

Is it legal to use?

The device itself is legal to own and sell. What is lawful to record varies significantly between countries, and within the United States between states — some require the consent of only one party to a conversation, others require the consent of everyone involved. Recording people without their knowledge, and sharing recordings, may carry legal obligations under laws such as UK GDPR.

What does shipping cost?

We offer free shipping on all orders to the countries we deliver to — no minimum order required. The free shipping rate will be confirmed at checkout before you complete your purchase.

Where do you deliver?

We currently ship orders to the United Kingdom, the United States, Canada, Australia, New Zealand and Ireland.

How long will it take to get my order?

Orders are processed within 1–3 business days, Monday to Friday. Once shipped, please allow 5–7 business days for delivery, giving an estimated total delivery time of 6–10 business days. A tracking number will be emailed to you as soon as your order is on its way. Please note all delivery times are estimates only and are not guaranteed.

Will I have to pay customs or duty?

Orders delivered outside the United States may attract import duty, tax or a handling fee set by your own customs authority. These charges are set by the destination country and are the recipient's responsibility.

How do I track it?

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

You can also track your shipment at any time through our Track Your Order Page.

How can I pay?

Visa, Mastercard, American Express, Discover, Diners Club, PayPal and Shop Pay. Details on our Payment Policy.

Which currency will I be charged in?

Customers are charged in United States Dollars (USD). The final currency and order total will be shown at checkout before you complete your purchase.

How long after I complete a purchase can I ask for a refund?

You may request a return or refund within 30 days of receiving your order. Items must be unused, in their original condition, and returned with all accessories, tags, and original packaging. To initiate a return, please email us at support@mini-recorder.com with your order number and reason for return. Please do not send items back before contacting us first.

Who pays for return shipping?

For approved change-of-mind returns, the customer is responsible for return shipping costs. If your item arrives damaged, defective, incorrect, missing, or incomplete, Mini Recorder will cover the cost of return shipping once the issue has been reviewed and confirmed.

When do I get my money back?

If your return is approved:

• Refunds are issued to the original payment method used for the purchase.
• Approved refunds are generally processed within 10 business days after the returned item has been received and inspected.
• Processing times may vary depending on your payment provider or financial institution.

Do you charge a restocking fee?

No. We do not charge any restocking fees.

Is it waterproof?

No. Keep it dry. It is not rated for immersion, and water damage is not covered as a manufacturing fault.

How do I charge it?

Over the supplied USB cable, from any standard USB port or mains adapter.

The battery no longer holds its charge. What now?

Lithium batteries lose capacity with age and charge cycles. If this happens within the return window and the recorder is faulty rather than simply worn, contact us and we will review it under our Return & Refund Policy.